As a company, we do not collect any Personal Information like email address, birth date or time, age, name, phone number, address, etc., from the users. If we do happen to obtain any personal information, including emails or phone numbers obtained through support requests or other correspondence, it will be treated with the strictest confidentiality. Any such personal information will never be shared with any other entities. Any such personal information will be retained towards resolution of the support requests and for future reference if you need support again. We can delete the emails anytime on your request. We use Gmail for our emails.
Data for advertising purposes:
The below data is collected automatically via advertising providers (except for EU users) and analytics providers
Your IP address and computer/mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI)
Data about your device, such as device name and operating system, browser type and language
Data collected with advertising cookies
Coarse location data (country or city-specific)
Demographic data (such as to determine the coarse location of your IP address)
Data for advertising and analytics purposes, so we can keep improving our apps
The data collected is used to show personalized advertisements depending on your location and jurisdiction. In the European union, the apps are showing non-targeted/non-personalized ads to users after taking their consent. For rest of the world, the data is used to track the content you access in connection with the apps and to deliver, target and improve the advertising.
On most devices you can limit ad targeting from your device's settings. Please review your device's user manual on how to disable ad tracking. In any case, you can contact the advertising providers below and also ask them to delete your data if they have any by opting out.
We use the following ad providers in our apps. All of them are not used on all apps.
Google AdMob & Unity Ads: Personal Data collected: Unique device identifiers for advertising. For example, Google Advertiser ID or Apple ID For Advertising.
Opt Out: https://www.google.com/settings/ads
The links to their Privacy Policies are given below:
We use the tool Firebase in some of our apps. This is a real-time database that we use for real-time data exchange and storage in our app to improve and develop our app. The user data is transmitted to Firebase anonymously. Firebase is a Google subsidiary and is based in San Francisco (CA), USA.
In all of the above cases and purposes, we may analyze, profile and segment all collected data in anonymized form.
We do not set any cookies on your device. Third party advertising or analytics providers mentioned above may set cookies. You may get your data deleted from them via the opt out links provided.
Our apps do typically require internet permissions, for the purpose of downloading additional content for the app, providing links to the app store entry of our other apps, display advertising wherever applicable and to collect anonymous usage information for analytics as mentioned above.
Our apps may contain in-app purchases (IAP's) or Subscriptions.
Our apps interact with social sites like Facebook, Instagram, Whatsapp, etc to share content from our apps/websites. At no point of time do we collect any information from your social media accounts in any way.
Non-Advertising based apps:
In case of apps in which no third party ads are there, then the above points related to advertising and ad providers do not apply.
Other companies and public authorities:
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
If you no longer want us to use your IP address and mobile advertising ID then you need to either pay for the in-app purchases to remove advertisements or stop using the apps. As mentioned before, for EU users we are not showing targeted/personalized ads.
For more choices please follow the "Opt Out" link for the respective service above.
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
We do not knowingly contact or do business with children under 13 years of age. If a parent/guardian becomes aware that a child under the age of 13 has attempted to contact and/or do business with us, please advise us by email at support at-the-rate convertdocs.co so that we may rectify the situation.
Email: support at-the-rate convertdocs.co (Replace "at-the-rate")